No risk. No doubt. Just peace of mind

At RemitBee, your trust and security are our top priority. That's why we offer comprehensive protection through our 100% Money Back Guarantee and 100% Insured Transactions policies.

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Our Commitment to You 

100% Money Back Guarantee for Money Transfer Transactions 

We guarantee the successful delivery of your money transfer. 
If for any reason your money does not reach the recipient, we promise a full refund of the transaction amount, including any associated fees.

This guarantee ensures that your transactions with RemitBee are risk-free, giving you peace of mind when sending money abroad. 

Working with major international banks

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Hassle-Free

How refund works

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1. You notify us

If you suspect that your money has not been received as planned, notify us immediately. If we see any issues with the transaction, we will contact you as soon as possible.  

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2. Investigation

We will promptly investigate the transaction to determine the cause of the issue and attempt to resolve it.

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3. Refund process

If it's confirmed that the money did not reach your intended recipient, we will initiate a full refund of your transaction amount plus any fees incurred, directly to your account. 

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4. Resolution

Our customer support team will keep you informed throughout the process and will work diligently to resolve the matter swiftly. 

Our Assurance 

100% Insured Transactions for Currency Exchange  

All our Currency Exchange transactions are 100% insured and guaranteed. This policy ensures that your currency exchanges with RemitBee are completely protected, offering you a secure and trustworthy service.

Your peace of mind is our top priority, and we stand by our commitment to provide reliable, transparent services at all times.

We work with Canada’s Top Banks

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No-fuss

How it works

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1. Guaranteed Protection

Every currency exchange transaction you make with RemitBee is fully insured. 

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2. Prompt Resolution

Should there be any problem with your currency exchange, simply reach out to us for assistance. 

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3. Assured Safety

Your funds are safe and insured against any issues. If we are unable to complete the conversion you will receive your funds in the original currency  

Our Vow to Deliver 

Your Trust,
Our Promise

At RemitBee, your trust is our most valuable asset. We are committed to ensuring the safety, security, and reliability of your transactions. Whether you are sending money to loved ones or engaging in currency exchange, our guarantees are designed to provide you with peace of mind and confidence in our services

Send on the go from any device

Created for our customers on the go, the Remitbee app has all the functionality you expect from the website compacted into your iPhone or Android device!

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Our support teams

Stay connected

At RemitBee, we understand that financial transactions can happen at any hour, which is why our dedicated support team is available 24/7, ready to assist you whenever you need it.
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Frequently asked questions

Got questions? We got the answers

What happens if my money transfer doesn't reach the recipient? 
What should I do if I entered incorrect account details? 
Are currency exchange transactions also covered by the Money Back Guarantee? 
How long does the refund process take? 
Who can I contact for more information?