Question 1

Who can participate?

Accepted Answer

Canadian residents aged 18+ who send transfers via RemitBee to Al Habib Bank (Pakistan) between Feb 25 – Mar 28, 2025.

Question 2

Can I enter multiple times?

Accepted Answer

Yes! Each transfer during the promotion period provides you an additional chance. For instance if you do 4 transfers during this time, you will get 4 chances at the draw

Question 3

Are transactions from other banks eligible?

Accepted Answer

No. Only transfers sent through RemitBee to Al Habib Bank (Pakistan) qualify.

Question 4

What’s included in the Umrah package?

Accepted Answer

Round-trip flights from Toronto to Saudi Arabia
10-day accommodation in Mecca & Medina
Visa processing support
Ground transportation in Saudi Arabia

Question 5

Can I gift the prize to a family member?

Accepted Answer

No. The prize is non-transferable and valid only for the winner.

Question 6

What costs are NOT covered?

Accepted Answer

Meals, personal expenses, and travel to/from Toronto.

Question 7

I live outside Ontario. Can I fly from my home province?

Accepted Answer

No. All winners must depart from Toronto Pearson Airport (YYZ). Expenses to reach Toronto are your responsibility.

Question 8

What if I can’t travel during September-October 2025?

Accepted Answer

It will be at your risk and you will cover any extra costs (hotel, flights, etc.).

Question 9

How are winners chosen?

Accepted Answer

Random computerized draw on April 5, 2025, supervised by an independent auditor.

Question 10

How will I know if I won?

Accepted Answer

RemitBee will notify winners via email/phone within 48 hours of the draw.

Question 11

What if I don’t respond in time?

Accepted Answer

Failure to claim within 7 days of notification forfeits the prize.

Question 12

Are canceled transactions eligible?

Accepted Answer

No. Only successfully completed transfers count.

Question 13

Can I dispute the winner selection?

Accepted Answer

RemitBee’s decisions are final and binding.

Question 14

Where is the port of boarding?

Accepted Answer

All winners must depart from Toronto Pearson International Airport (YYZ).

Travel expenses to Toronto (e.g., flights, accommodation) are the winner’s responsibility.

Example Scenario:
A winner from Nova Scotia must arrange and pay for their own travel to Toronto. RemitBee/ Bank will only cover flights from Toronto to Saudi Arabia and back.

Question 15

Do I need to travel to Toronto even if I live in another province?

Accepted Answer

Yes. All 5 Umrah packages include flights departing exclusively from Toronto Pearson Airport. Winners outside Ontario must cover their own travel costs to Toronto.

Question 16

What if I can’t afford to travel to Toronto?

Accepted Answer

The prize cannot be modified or redeemed as cash. Winners unable to reach Toronto forfeit their prize.

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